• What name will appear on my Credit Card for purchases?
  • Cool Enterprises, Inc.
  • Do you ship discreetly?
  • Yes. We ship discreetly from Cool Enterprises, Inc.
  • What size are your Condoms?
  • Cool Condoms standard size is 53mm, unrolled 190 mm. Please check back for other sizes. Email us for special requests at: info@CoolCondoms.com.
  • Does Cool Condoms comply with FDA regulations?
  • Yes. Cool Enterprises, Inc. (Cool Condoms) are approved, cleared and registered with the FDA.
  • What size are the Custom Cool Condoms boxes?
  • Each box is approximately 1.5 inches by 2 inches.
  • Can you assist us with a Custom Cool Condom order?
  • Yes. Our staff of professional graphic artists can assist you for free. Please email info@CoolCondoms.com and we will be happy to assist you in customizing your orders.
  • Are there any set up fees for custom orders?
  • No. There are no set up fees or any hidden costs. The price you see in our shopping cart is the price you pay.
  • When will Custom Cool Condom orders be shipped?
  • Orders are usually shipped within one week after approved by customer. Orders of 1000 quantity or greater are usually shipped within 3 weeks after customer approval.
  • How can I become a reseller or distributor of Cool Condoms?
  • Please email us at wholesale@CoolCondoms.com
  • Why should I use a condom?
  • Use a condom to protect yourself! Other than abstinence, the use of latex condoms is the best protection against the AIDS virus and other STDs, including gonorrhea, HPV, genital herpes, chlamydia, syphilis and hepatitis-B. When used consistently and properly, condoms also provide the most effective method of birth control available without a prescription.
  • Are condoms reusable?
  • No, condoms are not reusable. Used condoms should be disposed of carefully in the trashcan and not in the toilet.
  • How are your condoms tested?
  • Condoms are classified by the Food and Drug Administration as medical devices and are regulated and manufactured according to strict national standards. During the manufacturing process, condoms undergo stringent quality control procedures. Before being packaged, every condom sold in the U.S. is electronically tested by its manufacturer for defects such as holes or areas of thinning. In addition, the FDA randomly tests condoms using the water-leak test in which a condom is filled with 300ml of water. If these federal inspectors find defects in more than four condoms per 1000 tested in each production run, the entire lot must be destroyed.
  • Is it possible to be allergic to latex condoms? What are the symptoms?
  • The Asthma and Allergy Foundation of America estimates that up to 4 percent of the population has an allergy to latex. The most common allergic reaction is allergic contact dermatitis, in which a skin rash develops on areas that have come into contact with latex. There can also be a hypersensitivity reaction, which can produce a number of different symptoms, including sneezing, itching, coughing, redness, swelling, and eye irritation. These symptoms may not appear until several hours, or even a day or two, after exposure to latex. If you believe you are allergic to latex, correct diagnosis is important. Your doctor or allergist will be able to run tests to determine whether you have a latex allergy. “Caution: The Packaging of This Product Contains Natural Rubber Latex Which May Cause Allergic Reactions.”
  • What can I do to protect myself from STDs?
  • The only way to be 100% safe from STDs and HIV/AIDS is to avoid all sexual activities. If you are going to have sex, the correct and consistent use of latex condoms can help protect you from many STDs including HIV/AIDS. Your partner may have an STD and not even know it. Using condoms is the best way to protect yourself.
  • Am I at risk for STDs?
  • Yes, if you are sexually active, even in a long-term, monogamous relationship, you could be at risk for STDs. Remember, when you have sex with someone, you are exposed to everyone they have had sex with before you.

    • Latex condoms do not completely eliminate the risks of pregnancy and sexually transmitted infections (STIs).
    • To get the most protection from a latex condom, use one correctly every time you have sex. Please see directions for use inside the package.
    • There are many STIs. A latex condom can reduce the risk of STI transmission to or from the head of the penis. However, some STIs can also be spread by other sexual contact. For additional information on STI protection, please read the information inside the package.
    • If you believe you have an STI, contact a health care provider. For more information on condoms or STIs, contact a health care provider or public health agency.
  • Is it safe to use condoms in water, under water (shower, bath, hot tub, swimming pool, etc.)?
  • Yes, as long as the condom remains on the penis, it will be as safe and effective in the water as in more conventional situations. If possible, try to put the condom on before you get into the water. It is important to remember that if the water contains chemicals such as chlorine or additives such as bath oil or bubble bath it may harm a latex condom.
  • Can condoms be used with massage oil, baby oil, petroleum jelly, etc.?
  • No, oil can destroy a condom. To prevent damage to your condom, use only water-based or silicone-based personal lubricants. Water-based and silicone lubricants are safe to use because they do not contain oil.
  • What is the proper way to use a condom?
    1. Use a new condom for each act of sex.
    2. Tear open the package carefully. Do not use fingernails, teeth, or anything that can damage the condom.
    3. Before any sexual contact, place the condom on the head of the erect penis with the rolled side out.
      1. Lesions, pre-ejaculate secretions, semen, vaginal secretions and blood can all transmit infectious organisms.
    4. Unroll or pull the condom all the way to the base of the erect penis. If the condom doesn’t unroll easily, it may be on backwards, damaged or too old. Throw it away and start over with a new condom.
    5. Immediately after ejaculation, hold the rim of the condom in place and withdraw the penis while it is still erect.
      1. Avoid spilling semen.
    6. Dispose of a used condom by wrapping it in tissue and throwing it into the trash. Wash your hands with soap and water.